Out of ALL the Mazda dealers in the UK we found them the best on price for a new Mazda when we done a net search. Friendly staff and always helpful if just asking questions. would always go to them when a new car is required. As far as car dealers go they seem a top of the pile to us.
Brought a car a few months ago from here. Great service and lovely car. No problems at all
Bullied a single mother with 2 children into overpaying. She'd paid 210+ online, they billed 260+ and said they had no record of her online payment, she showed email confirmation and they said they'd charge only the difference, but then charged her bank card well over 100 more, and she felt pressured into entering the PIN then went home in tears as she'd ran out of money. I'm a friend who fixed her computer and I'm appalled to hear her story today. Just because she looks Chinese doesn't mean she has money to burn. Don't buy Kia cars if their repair personnel prey on the vulnerable like this.EDIT: I understand she was refunded the difference from head office after threatening to write to Trading Standards.
Great buying experience, picking up a good deal on a Kia used approved car. Tony was very kind and helpful throughout, a true gentleman. Fantastic car and service from Tony and the rest of the team. Many thanks
Its difficult to believe that Im writing such an article as this, claiming to have found a garage that has actually adopted, old fashioned values. You know what I mean, customers matter, whereby, not only will people spend their hard earned cash with us, but will continue to maintain any future patronage by treating folk as human beings. Wow! And so it was, my wife and I experienced a first class service at EMG, not just by the nice salesman who dealt with us, but by many of the other staff, which was so refreshing, albeit, unusual and may I add that in this day and age, almost alien!One thing that always annoys me when exchanging vehicles is, you are only quoted the (near) book value, which incidentally, means that estimates will be conveniently reduced, through one reason or another, and after the wool has been truly pulled over ones eyes, its found that one is left with almost nothing, no matter how well one has tried to look after their four wheeled child. Actually, although this maybe company policy, what is really being ambiguously stated is, that personnel cannot be trusted, nor are competent, to offer an honest price for an exchange. So, I was quite astonished when I was given a more-than-a-fair price for my car, because I truly expected something in the region of pennies as opposed to what one hoped for, a reasonable offer.EMG cannot be praised enough for their hard working staff, who are very helpful, friendly and constantly display a cheerful disposition. To add credence to my claim about this company, my daughter when put out, can only be described as the reinvasion of the Vikings! However, she has purchased two cars from EMG, and has only praise for the services provided. So there! Ill add an update after using my new member to the family.
EMG KIA Cambridge is a UK Car Dealer based in Cambridge, East of England. EMG KIA Cambridge is located at 381 Milton Rd, Cambridge CB4 1SR, UK.
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