Daniella was consistently professional, and helped me move into a wonderful home without unnecessary stress
Although moving to a new country has been very challenging for me, Matthew made everything as easy as possible. From beginning to the end, he supported in any way he can which makes me wonder if his middle name is 'Patience' :D . Thank you Matthew and Belvoir Family so much from the bottom of my heart !
Farcically expensive. For two people to move into a flat costs 500. Therefore, you would hope for the absolute highest quality of service from Belvoir. Instead, when showing us the flat, the agent arrived unable to get into the property as they didnt actually have a key; we were therefore left to wait four and a half hours while they sorted this. In the meantime, having been told in the first place that they operated a first come first serve basis and that, being the first to view the property, we would be able to take it off the market simply by paying the holding deposit (we checked this fact clearly on the phone), they then announced that this was not how they operated at all. Instead, all the people who had viewings that day were able to provide their details in order for the landlord to decide on the most suitable applicant. As we were becoming by the stage fairly desperate to secure a property, this muddle made the whole process considerably more stressful than necessary. Anyway, by signing a document that looked to have been proof-read by an 8 year old with a short attention span, we secured the property. Then, upon moving in, we found that we had not been provided with enough sets of keys (1 instead of 2 for a 2 bed flat) despite the fact that they had known for several weeks that two people would be living there. Notifying them of this, we were told to bring a receipt for getting a new set of keys cut to the office and we would be refunded. Having done this, we were told this was not in fact the way it worked. Overall we are happy with the property, and when the agent has the property want you dont have much choice, but Belvoir are definitely not worth the 500 they charge.
The people who work here are obviously selfish bumheads. I see their cars on the way into work speeding, cutting up traffic and being inconsiderate. A great impression of your company, especially when all of your cars have your companies name plastered all over them. Nice one.
I have now been dealing with Belvoir for nearly 3 years and my experience has been extremely positive. They have an excellent team of people like Daniella, Mandie, Jessica, Eva who are highly professional, pro-active, talented and approachable. They know their work very well and are always available when needed. Very responsive and have always kept me updated! I was able to get my property within no time since they noted down my requirements and informed me on a regular basis. I would highly recommend Belvoir to anyone and will certainly use them again in future. Thanks a lot to you all!
Belvoir Cambridge is a UK Real Estate Agency based in Cambridge, East of England. Belvoir Cambridge is located at 1 Dover St, Cambridge CB1 1DY, UK.
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