Sadly I experienced nothing but unfriendliness here. Wouldnt normally write a review, but this experience was so bad!
I like this post office, it sells quite a lot of items. Sometimes there is a queue, but it goes very quick. The staff are normally happy to help. However, the last few times I have been in, those behind the counter have actually spoken in depth to others that are being served next to me or either who are in queue behind me, then I am asked to repeat what I said!!
Great service as always the lady with short blonde hair is lovely she's been working there for as long as I can remember and I'm 37 Brilliant to have a regular local face it makes my day.
This is simply the most convenient and friendly post office I have ever been to in my life, not just in Cambridge but anywhere. I had three parcels, all of which I packed in the store itself and I was in and out in less than 6 minutes. Although the office on Regent St. is nice, it is always busy and crowded. This one, however, on Napier st is simply blissful to deal with. Thank you to the wonderful staff and keep up the great work! Don't listen to the negative reviews, many of which seem tinged with racism against immigrants and a despicable sense of entitlement toward working class folks.
Most excellent, calm, efficient service ... I would be lost without the Post Office ... that was then ... this is now Aug 2018 ... new staff ... neither polite nor useful ... wrong line of work for them ... 23.8 went today to collect a couple of parcels, dread in my heart but Chrissie was there! with her usual calm, polite, professional service ... she needs to run the place!
Grafton Post Office is a UK Post Office based in Cambridge, East of England. Grafton Post Office is located at 1, Cobble Yard, Napier St, Cambridge CB1 1HP, UK.
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