Great products but topped by the exceptional service. Thank you Paul and Wesley.
I have found the service much improved under the new management in the past year or so. Helpful and knowledgeable staff.
Just had a great experience. I looked at the Eclipse TV and the salesperson was very friendly and even made me a fresh cup of coffee! Will definitely be going back!
Would like to express my sincere disappointment in Bang and Olufsen and dissuade anyone from buying their extortionately priced products, particularly their BeoPlayH3 earphones. I had long aspired to own a B&O product and purchased my 149 BeoPlayH3s in the belief that they would last me several years and assured by their 2-year warranty. After only a couple of months, the wiring of the earphones became exposed unsafe, aesthetically unpleasant, and will no doubt soon affect the sound quality. To add insult to injury, I spent hours of my valuable time packaging and returning these earphones to be told that I have induced the damage myself and that their 2-year warranty doesnt cover this type of damage! By far the most expensive and poorest quality earphones I have purchased with a warranty that doesnt mean much.
We visited the Cambridge store hoping to find out some more information on some speakers we are thinking of buying and to have a demonstration. We have never felt so unwelcome in a shop before, the customer service was non existent. We were totally ignored and I concur with the previous review that the staff are rude.
Bang & Olufsen of Cambridge is a UK Electronics Store based in Cambridge, East of England. Bang & Olufsen of Cambridge is located at 29 Magdalene St, Cambridge CB3 0AF, UK.
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